I bought a new coat and the zip broke within 20 minutes of wearing it. While I can't fault the customer service for sending a replacement, that one also failed after just a day or two. The coat seems to be of decent quality and is warm, but the zips are terrible. I cannot recommend this service. I will reach out to customer support again, as the quality of the zips is unacceptable. Even slight pressure causes them to fail!
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Companies House - We have not went into administration. The company changed hands in 2021. As did the registration. Business is as normal
