Good luck with customer service. I spoke with Rosio about my order and she was not nice at all. I get people have a bad day at work but the job she was doing was dismissive and lacking any customer service in any respect. She just disconnects on me and does not even finish the chat. The only reason I was contacting Hanes was to ask why they would wait a week to tell me the matching sweatshirt was canceled and still send me the sweat pants after they canceled the shirt. Then I said I tried everything to put the coupon code in to get the 20 percent off and everything I tried doing would not allow it. I would have been fine with sorry and we will work to our very best. I mean something besides pure rudness.
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