hanover.com

4.4
4.4 Based on 178 reviews

...

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Cancellation and billed for extra month !

I have had Hanover for several years and got a notice that they were going to send a company out to look over my property. They came out and said a tree branch was to close to my house and I didn't have steps to a back door that I don't use. Hanover sent me a notice that said if it wasn't corrected in three weeks my policy would be canceled. A week later I got two flyers for tree service and removal! I let them cancel my policy and went with another company. Hanover ended up charging me for the next month after they canceled me and then without warning sent me to collection for none payment for the month after I was canceled! I have lived in my house for forty + years and never had a claim or problem with the tree. I think the whole inspection was a scam! It's a shame they treat people like this!

1
Date of experience: Nov 10, 2025

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