⭐☆☆☆☆ (1 out of 5 stars)Title: Loyal for 15 Years(+-) – Canceled After Minor ClaimsI’ve been a loyal Hanover customer for approximately 15 years, paying out between 45,000- $60,000 in premiums during that time. For the majority of those years, I had a clean driving record with no accidents or claims auto and Home. Only recently did I have three minor liability claims within a couple of years—none involving any apyout to my own vehicles, and Hanover paid out about $15,000 total for three minor accidents.Despite my long-standing loyalty and clean history, they canceled my policy shortly after those incidents. No consideration for the thousands I’ve paid or the many claim-free years. On top of that, their premiums have always been high, and customer service was neither professional nor unprofessional—not what you'd expect after being with a company for over a decade.Bottom line: They profited significantly off me, then dropped me when I finally needed them. Disappointing and disheartening. Be cautious before trusting your long-term business to them.
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