Hanover did the right thing! I had Hanover Insurance and moved to Maine, so I had to switch to another company because they did not cover Maine. I had gone through a divorce recently, and we separated the insurance policy, but it was not separated correctly. The credit was sent to my ex-wife by mistake and Hanover had their teams go over the entire thing and ended up sending me the full credit I deserved. It was not an easy or short process, but they dotted their I's and crossed their T's to make sure that everything was correct. I would use Hanover again if I move again or if they decide to cover Maine and they were competitive!
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