The maintenance at this location is severely lacking, and I cannot advise anyone to reside here. Similar to the previous review, my parents were placed in a facility and unfortunately passed away shortly after. It was the worst decision I ever made. I urge other families to reconsider placing their loved ones here. The facility is not well-maintained; doors are falling off hinges, locks are dysfunctional, allowing unauthorized access to apartments. Staff members fail to fulfill their duties, and necessary repairs are ignored. The elevator is consistently out of order, leaving residents trapped in their apartments. I cannot recommend this place at all, and I feel for those who are still living here.
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We're one of Scotland's largest housing associations for older people.