Steer clear of this service for any work in your home; trust me, you'll wish you hadn't. It's a long story, but I'll keep it brief. We had the first shower installed, and it leaked into the basement, necessitating a complete removal and a second installation. Unfortunately, the second shower was not installed correctly, lacking proper support under the shower pan. Additionally, the shower pan does not fit and is the wrong size for our floor. Recently, the service flagged this review, which is amusing considering the truth can be hard to accept! An update: a customer relations representative asked us to sign a non-disparagement agreement before they would continue with the repairs. I informed him that this goes against federal law, which prohibits businesses from using such clauses to silence consumers from sharing honest negative experiences online. He insisted that we couldn't proceed with the replacement unless we agreed to the terms. The struggle for our consumer rights continues. A regional manager then contacted us, reiterating the need to sign the agreement for the shower to be reinstalled. I firmly declined. The battle goes on!
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1-800-HANSONS offers replacement windows, roofing, siding, gutter guards, bathtubs, and showers. Now serving Michigan, Ohio, Colorado, Nebraska, South Dakota, Iowa, Indiana, Wisconsin, and Utah.
