This was one of the most frustrating experiences we had. Apparently there was a misunderstanding with the crib for our baby and they didn't prepare one, The host was unhelpful, blamed me for the crib and didn't even try to assist. He even got offended and didn't want to share his name. This ruined the first two days of our 5 days vacation as we had to travel around the area to look for a crib.The place is smaller than it looks on the pictures, especially the bathroom. it is ground floor, going directly on the street and was missing some crucial amenities like coffee machine and iron. The small bed for our older kid was extremely uncomfortable. Even the sheets were rough and uncomfortable.To summarize, the host gave us very poor customer service and didn't try to solve our problems, but even if we ignore that, the apartment is poorly managed and not comfortable.
Claim your business profile now and gain access to all features and respond to customer reviews.
Happy.Rentals provides professional holiday rental and property management services across Switzerland, Italy, France, Spain, Slovenia, Croatia, Greece, Malta, Montenegro, Hungary, Albania, Andorra and Cabo Verde.
We are an international company based in Lugano, with a dedicated team of professionals who take care of everything for both guests and homeowners, providing assistance from booking to departure and excellent management services.
Established in 2008 in the famous Lake Como area, we now have more than 40 local offices. We proudly offer a wide range of holiday homes for every budget, taste, and type of vacation: cosy mountain chalets, modern city studios, breathtaking luxury villas, and serene countryside retreats.
We aim to constantly develop and deliver our positive, professional service to new holiday locations!See more
