Review Time
I ordered Easter key chains in February. I never received my order. It's been 2 months. Tracking shows my order has been in Virginia for 6 weeks. I live in Illinois. Customer service said they won't refund my money because it's been shipped. They said they would resend my order. They never did. I can't speak to a real person. I'm angry at myself for falling for this scam. If I could give them zero stars, I would.
Horrific customer service. This company sent me the wrong size, and since the shipping fee to China to return the item is more expensive than the product itself, the company’s best offer was to pay me $6 US funds (instead of sending me the correct size to fulfill the order. DO NOT ORDER FROM THIS COMPANY - they are scammers!
I purchased some bunny keychains for Easter. I bought them at the end of Feb. Easter is in two days, and they have yet to arrive. The tracking updates they send shows it's in the US (they come from Sweden), but has not been updated for over a week. I contacted customer service, and they just sent me the same info I had already received, and said they would ship the order again. Do not buy from them!!
The only reason I rated this company a 1 is I find it very suspicious that you cannot find anything about it other than its own website. It claims to have 10,000+ satisfied customers and I can't find any reviews whatsoever. On this basis alone, I don't trust this company enough to purchase anything.
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