I'm sad that it's taken me so long to write this. From the second that we made a reservation the customer service has been amazing, there will always be bumps and bruises with any trip but whenever we came up to one Benjamin was there to walk me through my own blunders. Like any 5 star review I can praise with all of the fluff, but people want the dirt. The only problems that we had were just a few system issues like on landing we had no idea how to get the transfer to the company, so we texted them, but they didn't open till 8am and it was 7am. We were expecting a person to be standing with a sign with our name on it but after walking around for hours we finally made contact with them as we were just about to pay a cab to drive us over. We were with a lot of others trying to figure out the same problem. A bus showed up and took us all to the company. That should be an easy system fix. We were there in Oct. and got hit by an unseasonable winter storm that had us trapped in the north with summer tires. We contacted the company with their in-van tablet, and they sent out a guy to pull us out of the snow and took us to his shop to switch our tires to winter tires without charging us we were on our way, and we finished our vacation without any other problems. If piece of mind and great service mean something to you then this is the company for you, Happy Travels...
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Happy Campers is a family-run campervan rental with locations in Iceland and South Africa. We offer the simplest and Happiest way of traveling.
