i want to give 5 stars, i really do, because the staff was great, the camper had everything i needed and i had a great experience. EXCEPT for the fact that i was sent out (unknowingly) with 4 nearly bald tires and i got a flat on day 3 of a 10 day trip. i admit, i didn't check the tires before i left because i never considered the possiblity that they would send me out with an unsafe vehicle. it took me 3.5 hours to get the tire changed, between locating the extremely well hidden tool kit and closing the flat back in the nearly-impossible-for-one-person-to-manage cage. Three and a half precious hours of my limited time on the vacation of a lifetime, and multiple planned side trips which i could no longer take for safety reasons because i didn't have a spare tire. when i returned my happy1, the gentleman who inspected it said NONE of the tires were fit to have sent me out on (including the spare) and i wouldn't be held responsible for the flat. however, instead of giving me a discount on my bill as an amends for the time and trouble i was caused by their irresponsibility and carelessness, i was told i would get a discount on my NEXT rental. it wasn't like the camper only had 3 plates instead of 4.... the camper i was given was admittedly unsafe. extremely POOR customer service from an otherwise good company.
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Happy Campers is a family-run campervan rental with locations in Iceland and South Africa. We offer the simplest and Happiest way of traveling.
