We ordered 2 signs from this company and although they were shipped at the same time by DHL, they arrived on two different days. One of the signs arrived great, except the acrylic cover we ordered for it was cracked and we paid $80 for the cover. The second sign, which arrived the next day, was broken in many places and does not light. The company policy on their website is as follows: "in the very unlikely case of your piece arriving broken or faulty, you have 7 days from the day of tracked delivery to let us know via email and we will deliver a replacement free of charge." I emailed the same day we received the sign, with pictures of the damaged package and broken sign, and Charlotte stated that they would send us new tubes to replace the broken ones. I emailed her back to state that I should not have to be the one to figure out how to repair the sign when their website clearly states they will replace the sign. Since then, Charlotte will not return any email and there is no customer service number to call for assistance. We are now out over $400 for the cost of the sign. I highly recommend you do not order from this company. You will only get a sign if everything goes okay, otherwise the company abdicates all responsibility.
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Welcome to HAPPYNEON, your ultimate destination for vibrant neon lighting solutions. As a leading brand in the realm of neon signs, HAPPYNEON boasts a professional team with over 15 years of experience in crafting exquisite neon creations. Our mission is simple yet profound: to revolutionize the art of decoration by illuminating lives with captivating neon lights.
We understand the power of meaningful messages and the emotions they evoke. Whether it's expressing love on a wedding day, conveying heartfelt sentiments to loved ones, or reflecting your business ethos, our neon signs enable you to articulate what truly matters. Every time you gaze upon our neon lights, you're reminded of those special moments and inspired by the chic and artistic ambiance they create.
From music lyrics and gaming references to famous quotes and iconic movie scenes, our home decor neon lights cater to a diverse range of tastes. Additionally, we offer commercial neon signs tailored for bars, cafes, restaurants, and beyond. At HAPPYNEON, we boast the world's trendiest and most comprehensive neon light designs, capable of turning any intriguing idea into reality.
Join us on this inspiring journey and harness the transformative power of our unique craftsmanship to illuminate your world with brilliance. Let HAPPYNEON light up your life in ways you never imagined possible.See more
