I had a terrible experience with returns. I received a return QR code and sent back an item through the post office, but I didn’t get any updates until I was informed that my return had expired. When I reached out, I received a patronizing message explaining that the expired QR code meant the return period was over (very helpful!). Now, they have my item for free, and I’m left without a refund.
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The in-person Return Bar for online purchases