G70 BIKE ARRIVED WITH A BROKEN BATTERY CONVERTER SWITCH. REPORT IT TO HAPPYRUN.. DIRECTLY AND THROUGH AMAZON 3 WEEKS AGO. STILL THEY HAVENT FIX IT. WORST CUSTOMER SERVICE.NEVER. NO CUSTOMER SERVICE NUMBER AVAILABLE HOW CONVENIENT!!! I GUESS THEY DONT WANT TO HEAR THE CUSTOMERS YELLING AT THEIR POOR CUSTOMER SERVICE.. U CAN ONLY REACH THEM VIA EMAIL.. WHICH COULD TAKES THEM SEVERAL DAYS TO GET BACK TO YOU.. THEN THEY WANT U TO MAKE A VIDEO ON YOUTUBE TO SHOW THEM MY BIKE ISSUE!!! OUTRAGEOUS.. THIS TOOK ALREADY 3 WEEKS.. AND THIS BIKE IS BRAND NEW STILL WITHIN WARRANTY!!!!.. THEN THEY OFFER TO SEND THE PART..CAN U BELIEVE THEY TOLD ME TO DO THE WORK ....TO INSTALL THE BATTERY CONVERTER!!!!!!!!!! WHY SHOULD I DO THE WORK... ???? U SEND ME A DEFECTIVE PART!!!!.. NOW THEY TELLING ME THE PART WONT ARRIVE TO ME FOR ANOTHER 30 TO 45 DAY. !!!! THEY HAVE THE NERVES TO OFFER ME 50 BUCKS FOR ALL THIS TIME WASTED..21 DAY PLUS ANOTHER 30 TO 45 DAYS.. THEY SHOULD HAVE SENT ME ANOTHER BIKE FOR THIS SUPER POOR CUSTOMER SERVICE!!!!! WORST CUSTOMER SERVICE EVER!!! YOU HAVE BEEN WARNED!!!!!!
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