Horrible customer service! The bikes are great and have decent power, but they're on the tall side so be advised if you're 5'4 or shorter. The height cannot be adjusted. The electric bike came with two digital keys that look like credit cards and two small keys to unlock the battery, all a which I lost after I crashed the bike (my fault) but now my bike is not functional simply because I lost both digital keys and there is no phone number to call and the only way to get through is via email and they might respond in 3+ days or they might not. I've been trying to ask them what do I need to buy to replace the digital key and the battery keys but no response. So if you're looking for a decent fairly heavy duty bike these are great but don't hope for any customer service whatsoever after they take your money.
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Provide a more enjoyable way by electric motor bike, HappyRun Sports!
