I placed my order at the end of July. After a month of no updates, I inquired about it. The first response was automated, and then I was surveyed about the bot. After expressing my dissatisfaction, a real person finally responded, stating that my items were on preorder and I would need to wait. In September, I requested a refund, but they claimed they had many orders and would ship it next month. I knew I wouldn't see my order or my money back, but I reached out again halfway through October. If I could, I’d give -1 star. It’s better to throw your money away than to give it to this fraudulent company.
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