My review on another platform was deleted, and the same happened on their website. As a previous customer with several products, I want to share my recent experience that may deter me from returning. I preordered a bag in August while also purchasing another item that was in stock. I never received any proactive updates about shipping dates, so after a month, I inquired and was told they couldn't provide one. After nearly three months without either item, I reached out again and was finally given a shipping date, which passed without any updates. After over a week, I contacted them again. Four months after placing my order, the bag finally arrived, along with the other item I had requested. I can understand preorder delays, but this experience was chaotic from a customer perspective, especially holding another paid item without reason.
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Handcrafted Awesome Leather Goods For Your Every Day Life
