harberlondon.com

3.8
3.8 Based on 41 reviews

Handcrafted Awesome Leather Goods For Your Every Day Life...

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Average Rating

3.8

/
5

41 Reviews

5 Star
68%
4 Star
2%
3 Star
0%
2 Star
2%
1 Star
27%

All Reviews

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Review Time

Ian Wilson
A Heartfelt Thank You.

I genuinely appreciate the experience. Buying a luxury leather bag from a company based in London while living in the United States initially made me hesitate. However, any doubts vanished quickly. From beginning to end, the experience has been truly outstanding. The craftsmanship is remarkable. These are undoubtedly some of the finest handcrafted leather products available today—carefully made, thoughtfully designed, and evidently built to last. Each item showcases a level of quality and meticulous attention to detail that is becoming increasingly rare. The customer service is equally commendable. It is polished, prompt, and genuinely top-notch—reflecting the excellence of the product perfectly. I've been following this brand for over two years and finally decided to invest in their bags, bands, and accessories. My only regret is not doing it sooner. These pieces are timeless—unique, elegant, and unwavering in quality. A true standout in the luxury sector. Don't think twice.

5
Date of experience: Jan 02, 2026
Alec Smith
⭐️⭐️⭐️⭐️⭐️ Exceptional Craftsmanship & Experience

I truly appreciate the experience. Purchasing a luxury leather bag from a company in London while living in the United States initially gave me pause, but my hesitation quickly faded. From start to finish, the experience has been nothing short of exceptional. The craftsmanship is extraordinary—undoubtedly some of the finest handcrafted leather goods available today, meticulously made and thoughtfully designed. Each piece reflects a level of quality and attention to detail that is increasingly rare. Equally impressive is the customer service, which is polished, responsive, and genuinely world-class, mirroring the excellence of the product itself. After following this brand for over two years, I finally invested in their bags, bands, and accessories. My only regret is not doing so sooner. These timeless pieces are distinctive, refined, and uncompromising in quality. A true standout in the luxury market. Do not hesitate.

5
Date of experience: Jan 01, 2026
MrXenoxy69
Appallingly Poor Service

My review on another platform was deleted, and the same happened on their website. As a previous customer with several products, I want to share my recent experience that may deter me from returning. I preordered a bag in August while also purchasing another item that was in stock. I never received any proactive updates about shipping dates, so after a month, I inquired and was told they couldn't provide one. After nearly three months without either item, I reached out again and was finally given a shipping date, which passed without any updates. After over a week, I contacted them again. Four months after placing my order, the bag finally arrived, along with the other item I had requested. I can understand preorder delays, but this experience was chaotic from a customer perspective, especially holding another paid item without reason.

1
Date of experience: Dec 23, 2025
LT_elproasitoTT31
FRAUDULENT EXPERIENCE / NO REFUND / NO RESPONSES

I ordered an item that never arrived. The shipping service indicated that I should collect it from the post office, but the post office claims they never received anything. The company is ignoring my attempts to reach out; I've sent numerous emails but received only one response stating they are investigating with the shipping service. A week has passed with no further replies or refund. Before purchasing online, I advise checking reviews thoroughly, and be cautious about buying from a site that lacks a contact number.

1
Date of experience: Dec 22, 2025
Ford Parker
Unresponsive Customer Service

The customer service has been unresponsive. I returned a faulty item (a briefcase with a broken zipper) at the beginning of October and am still waiting for a resolution as of mid-December. Despite multiple emails, I have received no response from customer service.

1
Date of experience: Dec 12, 2025
Phillipps Price
iPad Air Sleeve

I purchased a sleeve for an iPad Air 13” and am extremely impressed by the quality of workmanship and leather. When I needed clarification about a potential second purchase, their response was quick and clear.

5
Date of experience: Nov 24, 2025
Annette Turner
Fantastic Experience

I had a fantastic experience. The wallet made of genuine leather has remained in excellent condition over time. The expertise and fast delivery were impressive.

5
Date of experience: Nov 21, 2025
CC33
Exceptional Quality and Craftsmanship!

I recently acquired a phone sleeve and wallet, and both items are fantastic. The leather feels premium, the stitching is impeccable, and the design is minimalist yet practical. Every detail showcases true craftsmanship. These items improve with use and are a pleasure to carry daily. Highly recommended for those who appreciate quality and style.

5
Date of experience: Nov 05, 2025
Waymix28
Ingenious Tech Dopp Kit

This tech dopp kit is simply ingenious. It meets all my needs and more, with the right dimensions to hold all my travel essentials. It's a high-quality, beautiful product that I'm proud to carry through passport control and boarding, easily fitting back into my bag or luggage. A must-have for every traveler.

5
Date of experience: Oct 24, 2025
Hugoo25
Terrible Service Experience

I encountered the worst service imaginable. I was charged $100 for a wallet advertised with "free international shipping," only to have an exorbitant customs fee of USD39.80 added by the shipping service, despite there being no duties or taxes for items under $200. This practice effectively increases the wallet's price by 40% for unsuspecting customers. The company does not respond to their web chat, and the email support team merely stated that their terms indicate the customer is responsible for these costs. Definitely avoid purchasing anything from this company until they change their courier to one with more reasonable clearance fees.

1
Date of experience: Oct 10, 2025

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