Complete scammers! I ordered one pair of shoes and they sent me two pair of the same kind. Somehow they were able to double my purchase and charge me $20 more for the second pair of the same shoe on the same order. I noticed it right away and tried to cancel the order, but they don’t have customer service where you can call them. Everything happens by email. About three days later, they told me that it was too late to cancel the order but I could send it back free shipping as soon as I received it. It took about a month for them to send me. when I got them, they were wrapped up in what looks like a Walmart bag. They were shipped from China. The shoes were about four times smaller than what I ordered and they were in clear plastic cellophane bags like cigarettes come in and opened like a bag of potato chips. I never opened them. Because it came from China I could not return it to sender I’ve been going back-and-forth with them for about six weeks now. First they wanted to let me keep the shoes and give me 25% of my money back which I declined. Then they want to let me keep the shoes and give me a full store credit which I also refused. What was I gonna do with two pair of shoes that was four times too small for me. Maybe you can answer because they couldn’t. I asked him to give me a return label because the ad says free shipping on returns but they never gave me one. I ended up having to pay $30 to send their shoes back to them. They wouldn’t have given me that money had I not involved my credit card company. Finally, they sent me a message claiming that they had issued me a full refund to my credit card. But that was a lie too because they deducted the shipping from my refund. I contacted them about that and they told me that that was company policy and that it was on the website, which is not true either. At this point, I’m waiting on them to show me on their website the stupid policy that they keep coming up with. You better be very careful even logging on to that website. They have about nine rules for using our website and they almost say that by using their website, you agree to be scammed! Be careful with these people.
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