I should’ve looked at the reviews first. I ordered an item that was too short. I couldn’t find how to initiate a return as my account on the website doesn’t show my order. I emailed them and the correspondence will occur every 24 hours just an fyi. Nothing will get resolved that same day. They told me I have to pay for return US shipping. Nowhere does it state that under refund policies and processes. I want my shipping label. Stop holding it hostage!
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