harborthorne.com

1.3
1.3 Based on 130 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Stephen Williams
Sizing /returns

I ordered two sweatsuits and I ordered size XL, what I received was 3XL and they said it converted to a size L...I spoke to two different people via phone and they told me they will refund me but I had to pay for return...I explained to them that they sent me something that I didn't order and I shouldn't have to pay for your mistake... They didn't want to send a return receipt and kept talking about company policy on returns which imo didn't apply to me because they sent the wrong size as advertised in sizing when I ordered...I was hoping to get it rectified via BBB yet again they refused to respond to them...So much for customer service with this business...I still have the items wrapped up awaiting return receipt but I know it will not happen nor will they reply to me as if I'm the problem just because I'm trying to hold them accountable for sending out whatever they want to customers.... Be extremely cautious and careful and educated yourself and friends about this business

1
Date of experience: Aug 05, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More