A defective jacket was sent to me. The size in the jacket was grossly mislabeled, at least three sizes smaller that the label size. The company does not recognize mislabeling as a defect, which is ridiculous. To get credit for the defective merchandise I have to pay $16 in shipping to return the item. Why should I have to pay for their poor quality control? This is not right and not fair to a customer.
Claim your business profile now and gain access to all features and respond to customer reviews.
