The company promotes the watch's sturdy design and capability to withstand tough conditions, but despite my careful handling, the screen went blank after a year. I was told it was a hardware issue and offered a 50% discount on a replacement, but I wasn't willing to spend more for possibly just another year of use. I'm really let down by the fact that all communication is online and there's no option for a phone discussion. Given the price and their marketing claims, I expected it to last much longer. I had higher hopes for an Australian-owned company; they need to stand behind their product.
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