Review Time
I ordered checks for $28.57, but they never arrived, so I'm having to reorder. I just discovered that I don't need to rely on this company. I've always used them because my bank directs me to them, but there are many more affordable options available, and I plan to choose one of those next time. This service is far too pricey.
I placed an order for checks costing $28.57 for 40 checks, but they never arrived. Now I'm reordering and realized I don't need to use this service. I've always relied on them because my bank directs me there, but there are many cheaper options that I'll choose next time. This service is simply too costly.
The Post Office returned my check without clear reasons, yet I was still charged for them. When I requested a resend, they imposed a tracking fee that was supposed to be waived. Upon calling to reverse it, they offered to do it as a courtesy but said it would take two weeks for a refund. The service team was quite rude and interrupted me while I was explaining my situation. I will never order checks from them again!
This service shows complete disregard for its customers. It's impossible to speak with a human representative. They push their ineffective bot on everyone. They insist on obtaining my routing number to automatically order checks, but they get it wrong. I need to talk to a real person. A company that mistreats its customers and traps them in bot loops is unacceptable.
If I could rate them a zero, I would. This service is completely dysfunctional. I tried multiple times to reorder my checks online, but the website repeatedly said it couldn't find my order history. I called to place an order, but their phone system also failed to locate my order history. After being placed on hold for 20 minutes, my call got disconnected just as I was about to speak with someone. I will never order from this service again; there are plenty of better options.
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