My JBL speaker was delivered to the wrong address. It was not received. Simple as that. Their courier DPD dropped it off, seamingly, outside the door of the town hall???? This is approx. 1/2 mile from my house. I received notification it had been delivered and I called them straight away to let them know the delivery had failed. What was supposed to take 7 days to sort out is now two weeks later. What is frustrating and unacceptable is the fact that Harman claims the "case is still under investigation." They cannot tell me what that investigation entails or give me a date when it can be resolved so I am being fobbed off. Not good enough! Case # 19475006
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Harman International Industries, Inc., commonly known as Harman, is a subsidiary of South Korea-based Samsung Electronics that produces, designs and engineers connected products for automakers, consumers and enterprises worldwide, including connected c...