I Purchased a JBL Go4 portable speaker for a recent holiday, I was initially very impressed with the build quality of the device but when I tried to play music through it unfortunately the speaker had a fault.I contacted support and they initiated a repair request, something I thought a little strange for a brand new product as I expected an exchange. However I returned the item to Harman repair services in Leeds, I went on my holiday without the speaker and the speaker had a holiday in Leeds being repaired.I came home from my holiday and the speaker was waiting for me with a letter saying that the repair centre had replaced the main circuit board and the speaker, the only thing they didn’t change was the outside casing, again I thought a strange thing to happen why didn’t they just replace the whole speaker? but yet again when I played music through the Go4 it was still doing exactly the same thing, so I. Contacted the support again thinking surely they would replace it now, but no they initiated another repair request, by this point Harman repairs had, had my Go4 speaker longer than I had, I wouldn’t recommend purchasing directly from JBL as I did I would recommend buying from another supplier like Argos or curry’s who would give you an instant replacement, because harman support is none existent they just fob you off.
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Harman International Industries, Inc., commonly known as Harman, is a subsidiary of South Korea-based Samsung Electronics that produces, designs and engineers connected products for automakers, consumers and enterprises worldwide, including connected c...