I ordered the Rachel Reid Heated Rivalry series directly from the HarperCollins website on 19 January, after spotting a decent offer. Now it’s 29 January, and the books have arrived in the most confusing way possible.Some turned up quickly. Others arrived days later. Meanwhile, I am still waiting for two books, plus one on pre-order. Ordering a box set should not feel like collecting Pokémon cards.Customer service did little to reassure me. Fiona responded, although urgency was noticeably absent. I was told the remaining books were “being picked”, a process that appears to take longer than finishing the series itself.What makes this more amusing is that TikTok influencers seem to have no trouble getting copies. While they happily flog the same books on TikTok Shop, with pristine sets ready for promotion, paying customers wait and guess.The irony writes itself. Marketing moves fast, yet fulfilment drags its feet.Nice books. Poor logistics. If you enjoy suspense, you’ll get plenty here, just not by reading.
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