Ordered several books using their mobile website as they guaranteed Christmas delivery.3 of the books in an order shipped, but not the other two.When I chased them, I was told they were “print on demand” editions and take 2-3 weeks to be shipped.This was not obvious on the site (on mobile it was hidden under an “about” dropdown menu) It was also not show at all during checkout, so I had no idea they would take that long.To make matters worse, they do sell these books as normal editions, their website had defaulted to the print on demand version- which is just labelled as paperback- so anyone who searches for a book on mobile and doesnt think to read the entire description (which for an Agatha Christie book I know I had no need to read) would have a clue.I requested that the orders be cancelled, or swapped to the editions that they actually stock, and I was met with condescending and unhelpful replies.I will avoid ever purchasing a book from them again,
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