An update to my review - the company provided details for returning the dress to China, which I followed precisely! Ten weeks after returning it, the dress was sent back to me as undeliverable because it was 'refused' on delivery. I don’t know what's going on with this company, but it's best to AVOID. I've received a couple of dresses from this website that I loved, but if you need to return something, it’s a NIGHTMARE. They require returns to China, and the dress I sent back was tracked on 04/07, yet it's still in transit over eight weeks later with no refund. The tracking shows the last update was on 12/08, after switching from Royal Mail to a Chinese partner. I agree—best NOT to purchase from this site; they claim to be based in London, but returns must go to China—not acceptable for consumers in the UK.
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