harringtonandhale.co.uk

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1 Based on 61 reviews

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Dresses not as described

I purchased two dresses for my wife on 01/08/25 from this company, which claims to be a UK business based in London. This could not be further from the truth. I now suspect they are an international company selling clothing made in China, which is shipped to a local address and then sent to me via a postal service. The dresses I received were not as described on their website. Specifically, the Luisa dress is not made of cotton; the label states it’s 95% polyester and 5% elastane. The material does not match the photo shown on the website, which depicts a breathable fabric. The Eloise dress is also misrepresented, as it contains significantly more nylon than polyester. The website claims a 90-day money-back guarantee, but there is no contact information other than a UK email address. I returned the dresses via tracked Royal Mail to the address provided, requesting a refund, and received several replies that did not clarify their return requirements. They offered various discounts, but I opted to claim through my payment provider, which ultimately reimbursed me in full. I would caution others to do their research and check reviews before purchasing.

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Date of experience: Aug 27, 2025

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