As others have stated this company misleads its customers into believing they are a London based retailer when in fact they hold no stock and drop ship everything from China. I have checked and the item we purchased is available on Aliexpress for a fraction of the cost we paid. The dress we purchased was poor quality, incorrectly sized and nothing like the image used on their website. After being duped our options were to send it back to China ay our cost or keep the dress and accept a token 20% of the cost of the dress. So clearly their business model is" some customers will just take the hit and walk away and others will accept a 20% refund" (I doubt any will take the trouble and risk of sending it back and hoping they honour the refund) In either case they will make a profit based on the low price they pay to buy and ship to the UK. So based on this it's clearly a scam as I doubt anyone will be happy with the purchase.
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