The worst customer service experience at Maroochydoore. Was served by 3 different people as I was asking for a refund for a coffee machine was not frothing the milk properly and they said they cant refund as it was used. She was the most rude , loudly and unrespectful person to me .we used to buy a lot of stuff from them , never again. They have the worst and the poorest customer service for a big brand like that They stated a ridiculous 28 days change of mind policy but they have no refund most of the items , asked to refer to the t&c website which is also a joke as it doesnt said anything about they wont refund items after used .
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