Online purchase was easy. Tarneit Harris Scarfe store Staff not showing any interest and unhelpful, especially when I asked about returning an item.The change-of-mind return policy is unclear and not customer-friendly. Very disappointing service overall. I called twice about a return — one staff member said change-of-mind returns are accepted within 28 days, while another told me to call around to different stores to see if they'd accept it.
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