If I could rate lower, I would. My last two experiences have been frustrating. First, during my visit, the store was overwhelmed, and the line extended throughout the front. There was no management present to assist or direct, and no extra registers opened. The second issue arose with my online order, where one item was unavailable. I had signed up for text alerts, but received nothing—no alerts, no emails, no calls. When I arrived at the store expecting my items, I was told, "I don't know why everyone is ordering these; we've been out for days." With poor management, a lackluster website, and terrible customer service, this company has completely lost my business. I hope to see it fail like others have, and I’ll celebrate when it does.
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Harris Teeter Supermarkets, Inc. is an American supermarket chain based in Matthews, North Carolina, a suburb of Charlotte.
