I purchased a pair of shoes for my daughter before Christmas, but I ordered the wrong size due to the US sizing system. Now, I’m unable to return them to get a larger size. The customer service from a well-known store has been very disappointing. I'm left with a pair of shoes that my daughter can't wear, and she has no gift for Christmas.
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Harrods began as a wholesale grocer' and tea merchant in east London, first opening its doors in 1834. Since then, it has grown to become the world’s most famous department store, known for its unrivalled range of luxury merchandise. As well as exclusive brands and myriad departments, one of Harrods’ most renowned attributes is its unparalleled service. Harrods continues to be guided by its philosophy of “anything is possible” and, to this day, our customers remain at the heart of everything we do. See more
