Review Time
We recently visited from Spain to Harrods and Prada cafe for my birthday. We was Served from the lovely ( Ahmet) who recognised us from a past visit and knew exactly were we was seated he is very good at his job and made both of our experiences so lovely and enjoyable! Thank you Ahmet we look forward to seeing you again soon!
Bal was absolutely outstanding from start to finish. Her product knowledge is genuinely amazing — she knew every detail, answered all my questions confidently, and gave recommendations that were perfectly suited to me. You can tell she really understands what she’s talking about.
What went well: The service was professional, friendly, and efficient. Bal made the whole experience easy and enjoyable, and I felt completely confident in the advice I was given. Nothing felt rushed, and she took the time to explain everything clearly.
What could be improved: Honestly, nothing comes to mind. It was a 10/10 experience and I will 100% be going back. Highly recommend asking for Bal if you can!
I had another excellent experience at Rolex in Harrods with my friend JJ today. She is a wonderful salesperson who really understands building and maintaining relationships. She helped me find a great watch for my dad in October and she helped me with another great watch for myself today. So nice to be able to buy watches from the best brand with an elite salesperson like JJ. I cannot recommend her highly enough. I’ll be back to visit her at Rolex in Harrods anytime I’m in London. Thank you, JJ!
The shop is really hot , far too expensive and you have to queue to see some jelly cats , which , might I add are not that plentiful in variety also it's like the backrooms , are they really trying to ragebait me with walking?
I booked an champagne afternoon tea weeks ago. It was for my up and coming birthday. My husband was booking hotel and other special things.
We were looking forward to it very much. Booked days off work etc.
Yesterday I received an email telling me that I can’t attend as they now have a private event.
I was extremely shocked. I did email back but they weren’t interested. Just said they would book another day. Really.
It was for my birthday. The thought of booking another day off work etc. just scandalous.
I am really disgusted with the way I have been treated. Seems like they don’t care unless I suppose you are rich.
Today I went to Bobbi brown counter at Harrods and one of the staff members named Tasnim welcomed me to the counter so warmly with her beautiful smile. Basically, I went there to buy just one product but with her knowledge and experience she convinced me to purchase two products instead. Along with that, she gave me a goodie bag. I am extremely happy with her service, she is truly dedicated to her work. I will be going back to Bobbi brown again in a few days to buy more products.
Zoe and Sophie were amazing and knowledgeable re the products. They went above and beyond to assist and make my visit to the Charlotte Tilbury counter and event thoroughly enjoyable. Can't wait to return.
I had a fantastic experience with an exceptional sales associate. She was incredibly knowledgeable about all the products and provided detailed guidance based on my inquiries. Honestly, the customer service here is unparalleled. This first visit has inspired me to purchase more products, and I will exclusively shop for makeup here moving forward. The associate was gentle, kind, and caring, offering an objective assessment of what I would need. It was genuinely one of the best interactions I've had—she is a true asset to the team, and I look forward to returning soon with friends!
I recently bought a watch from a luxury retailer and received exceptional assistance from a representative. She went above and beyond to find the watch for me and managed the whole process with great care and professionalism. The representative was warm, courteous, and highly knowledgeable, making the experience thoroughly enjoyable. I would highly recommend her to anyone seeking excellent service at the store.
I purchased a pair of shoes for my daughter before Christmas, but I ordered the wrong size due to the US sizing system. Now, I’m unable to return them to get a larger size. The customer service from a well-known store has been very disappointing. I'm left with a pair of shoes that my daughter can't wear, and she has no gift for Christmas.
Claim your business profile now and gain access to all features and respond to customer reviews.
Harrods began as a wholesale grocer' and tea merchant in east London, first opening its doors in 1834. Since then, it has grown to become the world’s most famous department store, known for its unrivalled range of luxury merchandise. As well as exclusive brands and myriad departments, one of Harrods’ most renowned attributes is its unparalleled service. Harrods continues to be guided by its philosophy of “anything is possible” and, to this day, our customers remain at the heart of everything we do. See more
edwardsvaham.com
www.boxlegend.com
icard.com
northernreachmaple.com
petplate.com
sweepscoins.games
genderama.blogspot.com
venombattlegear.co.uk
soandmo.com
primecables.ca
