harrods.com

3.7
3.7 Based on 21 reviews

Harrods began as a wholesale grocer' and tea merchant in east London, first opening its doors in 1834. Since then, it has grown to become the world’s most famous department store, known for its unrivalled range of luxury merchandise. As well as exclusive ...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Ryan Howard
Outstanding Service Experience

I recently bought a watch from a luxury retailer and received exceptional assistance from a representative. She went above and beyond to find the watch for me and managed the whole process with great care and professionalism. The representative was warm, courteous, and highly knowledgeable, making the experience thoroughly enjoyable. I would highly recommend her to anyone seeking excellent service at the store.

5
Date of experience: Dec 27, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Harrods began as a wholesale grocer' and tea merchant in east London, first opening its doors in 1834. Since then, it has grown to become the world’s most famous department store, known for its unrivalled range of luxury merchandise. As well as exclusive brands and myriad departments, one of Harrods’ most renowned attributes is its unparalleled service. Harrods continues to be guided by its philosophy of “anything is possible” and, to this day, our customers remain at the heart of everything we do. See more

  • email customerservice@harrods.com
  • call 02077301234
  • language https://www.harrods.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More