I booked an champagne afternoon tea weeks ago. It was for my up and coming birthday. My husband was booking hotel and other special things.
We were looking forward to it very much. Booked days off work etc.
Yesterday I received an email telling me that I can’t attend as they now have a private event.
I was extremely shocked. I did email back but they weren’t interested. Just said they would book another day. Really.
It was for my birthday. The thought of booking another day off work etc. just scandalous.
I am really disgusted with the way I have been treated. Seems like they don’t care unless I suppose you are rich.
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Harrods began as a wholesale grocer' and tea merchant in east London, first opening its doors in 1834. Since then, it has grown to become the world’s most famous department store, known for its unrivalled range of luxury merchandise. As well as exclusive brands and myriad departments, one of Harrods’ most renowned attributes is its unparalleled service. Harrods continues to be guided by its philosophy of “anything is possible” and, to this day, our customers remain at the heart of everything we do. See more
