The Breakfast with Santa event in Eastbourne was a letdown. For £12 per child, there was no festive atmosphere or Christmas music. The food arrived slowly in small portions after a long wait, and by then, everyone had finished their drinks. The food was served cold, and the tea and coffee were lukewarm when they finally arrived. I found a hair on one of the eggs, so I complained and received that breakfast for free. One child received their meal while two others had to wait until the adult meals were served. A vegetarian meal mistakenly included hash browns on a full English breakfast, and they had to request its removal until they mentioned their dietary preference. The toast orders were mixed up as well. The children's meals were worth about £5 each, and the gifts from Santa seemed to cost no more than £2, including a flimsy drawstring paper bag, some cardboard, a crayon, and a KitKat – what a disappointment! To top it off, Santa looked quite young. Overall, the experience was terrible!
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