I’m new to the freeze drying world. We called ad ordered our large pro freeze drier and oil free pump by phone. The sales associate was able to explain the difference between the two. He was very personable and helpful. When I received my freeze dryer they had sent the wrong power cord. A quick phone call they mailed out the correct cord. That toke a week to receive. After my first couple runs, I started receiving error messages. After speaking w the repair tech, the issue was discovery quickly and sent an instructional video to correct the issue. Video was easy to understand and follow. The next day I received a follow up phone call to make sure the problem was resolved. I also been using the app which was very helpful in the running of the machine as well as helping the repair tech seeing what was goin on with the machine. I look forward fully utilizing this machine and will not hesitate to reach back out to Harvest Right is any other issue arises.
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Freeze dry food at home with a Harvest Right freeze dryer. Freeze dried food is the best emergency food storage. Purchase a home freeze dryer to preserve food.
