harveynorman.co.nz

2.4
2.4 Based on 61 reviews

Since starting in New Zealand in 1997, Harvey Norman has become a trusted household name. Our 40+ stores nationwide carry a large range of TVs, computers, laptops, cameras, kitchen appliances, whiteware, home theatre, furniture, manchester, bedding, mattr...

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Tiki6877
A Disheartening Experience

A disheartening experience with the protection plan I purchased alongside a premium sofa set. I expected peace of mind but have faced nothing but frustration. Despite multiple attempts to resolve issues, I've encountered a lack of accountability and unwillingness to assist. The protection plan feels like a scam with hidden clauses. After filing a claim, I was told I could revisit it later, but when I did, my claim was denied due to material unavailability. My reasonable requests for repairs or refunds were dismissed, leaving me with no coverage for the remaining years. I strongly advise against purchasing any protection plans offered.

1
Date of experience: Dec 31, 2025

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Business Details

  • Since starting in New Zealand in 1997, Harvey Norman has become a trusted household name. Our 40+ stores nationwide carry a large range of TVs, computers, laptops, cameras, kitchen appliances, whiteware, home theatre, furniture, manchester, bedding, mattresses and more.

    We offer online shopping for added convenience, with delivery and click & collect options. Check out our Value Collection for everyday low prices, and our Hot Deals for hot prices!

    Follow us on Facebook for updates, promotions, and giveaway competitions too good to miss.

    We're proud to share our customer’s valued reviews on our homepage. To give us direct feedback about our products or service or if you have an issue that needs to be resolved please contact admin.online@nz.harveynorman.com or phone 0800 088 144.

    Welcome to Harvey Norman!See more

  • email admin.online@nz.harveynorman.com
  • call 0800088144
  • language https://harveynorman.co.nz

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