Very disappointing delivery experience.
The driver left two large boxes downstairs behind the main entrance door instead of delivering them properly . These items are big and fragile (including a mirror), so leaving them like this was careless and unacceptable.
I specifically chose to buy from Harvey Norman even though I could have purchased the same items about $100 cheaper from Kmart or Big W, because I expected a more reliable delivery service. Unfortunately, this experience did not meet that expectation.
I hope the company improves the delivery standards for future customers.
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