I bought a 500lt Westinghouse Chest Freezer online and before I completed the purchase it said I could pick up at store in 2 hours. Store is Harvey Norman Toowoomba. No mention was made of not in stock or contact store to check stock. So I went ahead and purchased it. I got confirmation online.
Later I got an email saying it was held up one week.
I contacted the store they said they’d phone straight back after checking with the warehouse if in stock. They didn’t that was two days ago. Still heard nothing.
Click and collect is a joke at Harvey Norman or at least it would be if I didn’t have to travel 200klm to pick up when no one can even tell me if and when it’s available.
But they took my $843 order first then mucked me around!!!!
Not Happy
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