Went into harvey Norman drogheda to purchase a laptop on Saturday 31st of January, got it home & tryed everything to get it up & running for 3 hour's notting happen, brought it back to them & the chap said it would take 1 hour as it was blocked, went back to them after 3 hour's & the same chap was sitting on his phone doing notting I called him he said o it's was ready 45 minutes after you let, i said why didn't you ring me he said he was on lunch & went off , the staff are very rude, then another chap came over can I help you i said we're the chap i was dealing with he just went off & not fixing the laptop, he said o he's on his break, i said what he only back from lunch, so another 2 hour's in shop, totally 8 hour's to set up a laptop what a joke 😡😡😡& what a waste of a day, And then said can you come back tomorrow i said no I need it for work tomorrow, it was coming to 6pm so they were rushing to close the i could smell burning as they had so many wires plugged in it was a fire waiting to happen, NOT A HAPPY CUSTOMER 😡😡😡 They offered me a more expensive laptop to pay a extra €200 on top of what i paid, the shop is a joke workers hanging around on there phone & laptop's not helping anyone they wouldn't work on Duracel batteries, now I WANT CUSTOMER SERVICE TO RING ME ABOUT THIS MATTER ASAP.
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