I encountered poor customer service. When I raised concerns to the designated contact, they merely redirected me back to the original team. My vehicle faced damage on multiple occasions, and it felt as if warranty work was intentionally avoided. Communication was lacking, and what should have been a simple job turned into a lengthy ordeal. I would advise seeking alternatives to this dealership.
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Harwoods has been the leading automotive retailer group in the South of England for over 90 years.
The company has built up a loyal base of customers through its dedication to customer service which remains at the forefront of our business ethos.
Remaining fiercely independent in a market dominated by large PLCs, Harwoods has been able to offer customers unrivalled levels of care from both a sales and aftersales perspective.See more
