Service and Mot today at Crawley. When it was booked in I asked for 2.30 pick up so I could get to school pick up on time, was advised this could be done. Reiterated this when car dropped off. Called and told it would be very nearly ready at 3 so arrived but car not ready. Excuse - it has to be logged into the system for a certain amount of time due to MOT’s being under government regulation!! Car not given back until 3.45 - staff could not be less bothered about this.
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Harwoods has been the leading automotive retailer group in the South of England for over 90 years.
The company has built up a loyal base of customers through its dedication to customer service which remains at the forefront of our business ethos.
Remaining fiercely independent in a market dominated by large PLCs, Harwoods has been able to offer customers unrivalled levels of care from both a sales and aftersales perspective.See more
