We were using them in production, Their whole API was down for atleast 12-16 hours. Which is fine but their CS didn't even bothered to reply our constant messages.Absolutely 0 communication, Even no warning email was send when the API was down, we got to know from our customersWe got a respond after 6-7 hours that said, The API is live, No explanation. Our team downgraded the plan, We will keep using this for development but can't trust them for Production use cases,
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