Money taken and no order delivered- 4 weeks later. I placed my first order with Haus labs 4 weeks ago. After contacting several times, i was eventually given a tracking link, which now states that the parcel is damaged and Evri are unable to deliver. Have emailed haus labs twice since and have had no response at all. I’ve spent a considerable amount of money on my order which is not going to be delivered - unsure how the company finds this acceptable?! Absolutely appalling customer service from Haus Labs, would never purchase from them again. I wish I’d read these reviews first. Please avoid buying from Haus labs online and buy their products from Sephora - at least you are guaranteed to be given what you’ve paid for.
Claim your business profile now and gain access to all features and respond to customer reviews.
Beauty by Lady Gaga. Create with our cruelty-free, vegan cosmetics. YOUR GLAM. YOUR EXPRESSION. YOUR ARTISTRY.
