Would never ever recommend or use this company again!!! Ordered flowers for friend after losing her mother.( £102.55) I paid. I got the confirmation email to say they’d been delivered, great !! My friend never acknowledged she received the flowers so I needed to ask the following day to see if she had received any flowers. She hadn’t received them. I was completely gutted to hear this then 1 hour later she text me to say she found them between 2 bins in her garden ( left by Royal Mail ) no calling card. The state of flowers was disgraceful, when I rang to complain she 1st offered me a £10 voucher, the proceeded to tell me she can only offer me the voucher if I send some pictures of the poor quality flowers. I certainly didn’t want to bother my grieving friend to take some flower pictures. So customers services decided I wasn’t entitled to the voucher. Absolutely disgraceful the whole experience never ever again. Local for me in the future
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Haute Florist, luxury flowers UK next day delivery
