My wife recently had some flowers delivered from Haute. Upon receipt a couple looked a bit worse for wear but we thought they might perk up, which they did a bit. After 1 week the entire bunch was fit for the bin. I contacted Haute customer service only to be told they expect flowers to last 1 to 2 weeks, however complaints must be raised within 3 days and that as we were past 3 days there was nothing they could do other than to offer a £10 voucher, which entraps you into spending more money with Haute, essentially rewarding them for their own poor product in the first place.My recommendation is, whenever possible, buy from a supermarket, you get to pick decent quality at a fair price and with a better guarantee, failing that choose an online florist other than Haute!
Claim your business profile now and gain access to all features and respond to customer reviews.
Haute Florist, luxury flowers UK next day delivery
